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Put AI for Customer Services

                                                                                     Photo by Jopwell 1. Define the customer experience:    - Definition: Customer experience (CX) is the overall perception a customer has with a brand based on all interactions and touchpoints.    - Example: Define whether your AI implementation aims to provide a personalized, efficient, or proactive customer experience. 2. Understand your customer:    - Definition: Gain insights into customer preferences, behaviors, and needs to tailor AI interactions accordingly.    - Example: Utilize AI analytics to analyze past customer interactions, purchase history, and feedback to understand preferences. 3. Determine the chann...

AI Embedding with Vector Database

                         Photo by Karolina Grabowska Embedding, in the context of machine learning and natural language processing, refers to the representation of objects, such as words or sentences, in a continuous vector space. The goal of embedding is to capture semantic relationships, similarities, and contextual information between words or entities, making it easier for machine learning models to understand and process them. Here's a breakdown of embedding with examples,  categories, and context: Embeddings, in the realm of natural language processing, serve as numerical representations that gauge the interconnectedness of text strings. These embeddings find versatile applications, including: 1. Search: Ranking results based on their relevance to a given query string. 2. Clustering: Grouping text strings together based on their similarity. 3. Recommendations: Recommending items with tex...